Contact
Tell us what is going on.
Call the number at the top of the page, send the form or email us with your area and the problem. We'll try to connect you with an independent local provider.
- Plain guidance written for Richmond homes
- Independent providers set their own prices
- Send one enquiry and we pass it on
What happens next
How an enquiry works
Tell us what is happening
Send a short message with your area, the type of tank (gas or electric) and the problem. A leak? Say so first.
We pass your enquiry on
We pass your details to an independent provider that serves your part of Richmond or nearby, where one is available.
The provider quotes the job
The provider contacts you, confirms the details and gives you a price. Ask about permits, disposal and timing.
You decide
You can accept the quote or not. Any agreement is between you and the provider.